AI automation
AI WhatsApp ordering system for bakeries and restaurants
An AI WhatsApp ordering system reads every order message your customers send, replies to them, confirms what they want and when, and puts the order on a dashboard your team works from. Orxon builds these for food businesses that already take orders on WhatsApp, like the bakery in our case study.
What you get
- An AI agent on your WhatsApp number that reads and answers order messages.
- Replies in your tone, with your products, prices and pickup or delivery times.
- Every confirmed order sent to an order dashboard, with a status for each one.
- Your team can step into any chat at any time.
How it works
- A customer messages your WhatsApp number as they do today.
- The AI agent answers questions and confirms items, quantities and time.
- The order lands on the dashboard and your team prepares it.
Questions
How much does an AI WhatsApp ordering system cost?
It depends on your menu, your order volume and whether you need a new dashboard or want orders sent to a tool you already use. We give a fixed quote after a short call.
Do I need the WhatsApp Business API?
Automated replies run on Meta's WhatsApp Business Platform, which works with a business phone number. We set it up as part of the project.
Can my staff still answer some chats themselves?
Yes. Your team sees the conversations and can reply to any customer directly.